Complaint

{ "@context":"http://schema.org/", "@id": "https://www.home-deluxe-gmbh.de/en/shopping/kontakt/complaints/#faq", "@type":"FAQPage", "mainEntity": [{"@type":"Question","name":"Have you received a faulty delivery?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Do you have a complaint about a product? Please send us a photo of the defect, stating the order and order number. To ensure fast processing, please give us the part number of the defective component in the assembly instructions and the serial number for electronic components.You can find the assembly instructions at https:\/\/faq.home-deluxe-gmbh.de\/ or directly on the product detail page of the article.Open contact form"}},{"@type":"Question","name":"Your order is incomplete?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Are you missing an entire parcel? Please wait 48 hours on working days, as deliveries by parcel services can be made on different days.Please send us a photo of the delivery you have received.To ensure fast processing, please also provide us with the part number of the missing components from the assembly instructions.You can find the assembly instructions at https:\/\/faq.home-deluxe-gmbh.de\/ or directly on the product detail page of the item.Open contact form"}},{"@type":"Question","name":"Have you received the wrong product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Please send us photos of the delivery you received and indicate which product was sent to you.Open contact form"}}] }